Privacy Policy


Innerchange Counseling has created this privacy policy in order to demonstrate our firm commitment to your privacy. The following discloses the information gathering and dissemination practices of Innerchange Counseling.


Internet Protocol (IP) Address


We use your IP (Internet Protocol) Address to help diagnose problems with our server and to administer our web site. Your IP address is used to gather broad demographic information. We collect no personal information about you when you visit our web site unless you choose to provide this information to us. However, certain information about our web site visitors is automatically collected and stored. Innerchange Counseling uses this information to create summary information for such purposes as assessing what information on the web site is of most and of least interest to our readers. It also helps to identify system performance or problem areas. The following is the type of information collected about your visit to our web site: the name of the Internet domain from which you access this web site, such as AOL.com and CS.com, and the date and time you access this site. (Top)


Links


This site contains links to other web sites. Innerchange Counseling is not responsible for the privacy practices or the contents of such web sites. Visitors to these links should consult these sites' privacy notices, as we have no control over the information that is submitted to or collected by these third parties. Innerchange Counseling does not endorse the information, products, or services of any linked web site. (Top)


Identifiable Information


Our website uses an order form for customers to request information, products, and services. We may collect visitors' contact information, such as their e-mail addresses, and financial information, such as their account or credit card numbers. This information on the order form is used to send orders and information about our company to our customers. Customers' contact information is also used to get in touch with the visitor when necessary. Financial information that is collected is used only to bill the user for the product and services that they request.


Our site provides users the opportunity to opt out of receiving communications from our partners at the point when we request information about the visitor. This site gives users the following options for removing their information from our database to not receive further communications or to no longer receive our service. You can send an e-mail to us at info@innerchg.com, or you can visit the following URL: www.innerchg.com. (Top)


Cookies


To make the most of your experience on our site, we use 'cookies.' Cookies are used by your computer browser to store your preferences and purchases. Cookies by themselves do not tell us your e-mail address other personally identifiable information unless you choose to provide this information to us. We will use 'cookies' to understand site usage and to improve the content and offerings of our sites. Advertisers may use their own cookies. We do not control the use of these cookies and expressly disclaim responsibility for information collected through them. (Top)


Security


The Innerchg.com web site has security measures in place to protect the loss, misuse, and alteration of information that you provide us. Innerchg.com employs strict security measures to safeguard online transactions; personal information is stored in a secure database, and is always sent via an encrypted Internet channel so that it cannot be read while traveling over the Internet.


While we respect and protect the privacy of all people that visit our web site, there are three important exceptions of confidentiality that all visitors must be made aware of.



  1. Federal law requires that any suspicion or risk of child abuse be reported to child welfare authorities or law enforcement agencies. If we at Innerchange believe that a child is at risk of being abused, has already been abused, or that somebody who has previously abused children is still a threat, we have no choice but to immediately make every effort to report this information to social services and/or law enforcement agencies.

  2. Many courts in the United States have the power to subpoena records if we are involved in a court case. If your involvement with Innerchange Counseling is somehow relevant to a court case in which we may be subpoenaed, those records could be made available. This is a very rare instance, however. It is always better to contact your attorney prior to disclosing any information as you may deem as being private.

  3. If someone's life is in danger, whether it is your own or someone else's, we will make every attempt to report it. This applies to any potential situation of suicide and/or homicide. (Top)

Applicable Law


This site is created and controlled by Innerchange Counseling in the State of Wisconsin. As such, the laws of the State of Wisconsin will govern these disclaimers, terms, and conditions without giving effect to any principles of the conflicts of laws. Innerchange Counseling reserves the right to make changes to this site and its disclaimers, terms, and conditions, at any time. User hereby consents to submit to the exclusive jurisdiction of the courts of the State of Wisconsin for any litigation arising out of or relating to the use of or purchase made from Innerchange Counseling. (Top)


Refund Policy


Under no circumstances will a refund be given; however, Innerchange Counseling will provide a replacement for defective merchandise. (Top)

Tom Roberts
Tom Roberts
LCSW

Tom is an experienced, respected and trusted counselor, who is skilled in helping you find relief from: Depression, anxiety, chronic pain, trauma, colitis, Irritable Bowel, migraines and grief from the loss of a loved one.